Refund Policy
Last updated: October 2026
About Premium
Fetchlify Premium removes ads, raises rate limits, and increases processing speed across our tools. It is activated immediately after payment is completed.
Digital Delivery — No Refund After Use
Premium is a digital subscription delivered instantly. Because the full benefit is available from the moment of activation, we cannot offer a refund once it has been activated or used, even partially — for example, if you've used any Premium-only benefit (ad-free browsing, a higher limit, faster processing) even once during the billing period.
Cancelling Your Subscription
You can cancel at any time from your account dashboard via the secure customer portal. Your Premium benefits stay active until the end of the billing period you already paid for — no partial-period refunds are issued for the remaining days.
Payments and Billing
Payments are processed by Dodo Payments as our Merchant of Record, and payment-related invoices and receipts are issued by Dodo. If a payment is reversed through a bank dispute (chargeback), access to Premium is revoked automatically for the affected account.
Exceptions — When Refunds Are Possible
Outside of the cases above, a refund may still be possible if:
- The purchased service or tool fails to work due to a verified technical issue on our side.
- The issue is confirmed by our support team after investigation.
In such cases, a full or partial refund may be approved. Please note this process can take up to 30 days to complete.
How to Request a Refund
If you believe you are eligible for a refund:
- Contact our support team through the Help / Contact page.
- Provide your payment details, email address, and a short description of the issue.
- Our team will review your request and inform you of the result.
Non-Refundable Cases
Refunds will not be issued in the following situations:
- You changed your mind after purchase.
- The service worked correctly but didn't meet your expectations.
- You purchased by mistake or without reading the description.
- You already activated or used Premium.
Service Availability
Our tools are hosted on high-performance servers and are regularly updated. If a tool temporarily becomes unavailable, we'll fix it as soon as possible — but temporary downtime does not qualify for a refund.
Our Commitment
We always aim to provide accurate, reliable, and easy-to-use tools and services. If you face any problem, please contact us first — we're happy to help you resolve any issue.
Contact Us
Questions about refunds? contact@fetchlify.com.